FAQ / Help / Support

Last updated: November 15, 2025

Welcome to the BangaloreBuys.com Help Centre. Here you’ll find answers to the most commonly asked questions about orders, delivery, cancellations, and account management. If you need further assistance, our support team is always ready to help.

1. How do I place an order on BangaloreBuys.com?

Simply browse through our product categories, add your desired items or services to the cart, and proceed to checkout. You’ll be prompted to log in or register before making a secure payment.

2. What payment methods do you accept?

We accept a wide range of payment options including credit/debit cards, UPI, net banking, and digital wallets. For select services, cash on delivery may also be available.

3. Can I cancel or modify my order after placing it?

Yes, orders can be cancelled or modified before they are dispatched. Please refer to our Cancellation Policy for details on timelines and applicable conditions.

4. How long does delivery take?

Delivery times vary depending on the product type and vendor. Groceries may be delivered within a day, while fashion and electronics could take 3–7 business days. Check our Shipping & Delivery Policy for more details.

5. I haven’t received my order yet. What should I do?

If your order hasn’t arrived by the estimated date, please contact our support team with your order ID. We’ll help track it and resolve any delay as quickly as possible.

6. Are there any hidden charges?

No, all prices are transparent and shown clearly at checkout. Shipping charges or taxes (if any) are displayed before payment confirmation.

7. How can I track my order?

Once your order is shipped, you’ll receive a tracking ID via email or SMS. You can use this ID to track your shipment status directly through our website or the courier partner’s portal.

8. How do I contact customer support?

You can reach our support team via email or phone during business hours. We aim to respond to all queries within 24 hours.

9. Do you offer refunds?

Yes, eligible refunds are processed within 5–7 business days. Please see our Refund Policy for full details.

10. Is my personal information safe on your platform?

Absolutely. We use secure encryption and privacy measures to protect all personal and payment data. Read more in our Privacy Policy.

Still Need Help?

If your question isn’t listed here or you need personalized support, please reach out to us:

Email: support@bangalorebuys.com
Phone: +91-9943056090
Business Hours: Monday – Saturday, 9:00 AM to 7:00 PM